Testimonials

I am in my 60s and soon to retire. Yet, Dr. Bales assures me I am not his oldest patient ever.  Braces for me were long overdue and from the moment I walked into the office I was made to feel welcome and ‘part of the family”. It’s been a year now and I must say I look forward to every appointment. Not only is everyone so very pleasant and welcoming, they are such experts! The improvements I’m noticing are amazing, considering my age.

My confidence in Dr. Bales and his team could not be stronger. My questions are always answered patiently and clearly and I never feel rushed. The office runs so smoothly that it is a very rare instance one has to wait beyond appointment time, and that is only ever a few minutes. If one needs to have a quick check in between regular appointments, there is always time available very soon. What’s more, their equipment is state-of-the-art and the treatment chairs are so comfortable that a visit is actually a relaxing time of my day.  How fortunate I am, and Brandon is, to have access to such a wonderful orthodontist and his superb team.

CE, Brandon, MB

I lost a front, bottom tooth when an old root canal went sideways and I started looking like a pirate. Wasn’t sure what to do until Doc Bales and his angels of mercy showed up and fixed me – good as new!

Now i have my smile back and can get rid of my parrot and cutlass. Everyone at the shop are first class; from the front desk to the retainer makers. There’s not a dud in the bunch.

Many thanks to you all!!

Bill Bolley, Brandon, MB

We visited a couple different orthodontists to see what was all involved and shop around a little. As soon as I walked through the doors I knew this was the place for us. It was very inviting and kid friendly. My younger child was immediately entertained by the games room allowing myself and my older son the opportunity to go to the treatment plan and options. The staff are all friendly and went through all the details and explained everything clearly and thoroughly. We felt very informed and cared for!

From the patient – Keenan (13)
I like the incentive program because it makes me want to take better care my braces because I want to earn more Points so I could go see a movie.

Shelley Zander, MacGregor, MB

Four of my children have been patients of Dr. Bales over the past nine years. We have been very pleased with the results of their orthodontic treatments and would not hesitate to recommend Dr. Bales. The staff have been extremely friendly, the appointments are always promptand the office is a pleasant and appealing place to visit. The incentive program was a good enticement to care for their teeth fastidiously. My daughters love showing off their beautiful smiles.

M. Stitt, Brandon, MB

Dr Bales’

We wanted to express our thanks to you and your team for the work you did on our daughter, Lauren’s braces.  Every part of the procedure worked well for Lauren.  Your office is beautiful and everyone we met was both friendly and knowledgeable. The cost was exactly what you told us it would be and that really pleased us.

Lauren visited you every six weeks for adjustments.  She was never nervous and she always knew exactly what to do after the appointment.  The promise of a reward for excellent tooth care helped to keep her on track with the daily flossing and bushing.

One time Lauren knocked a wire loose and we did not want to take the long drive at that time of day so one of your associates talked us through the procedure of adjusting the wire over the phone.  My husband  was pretty nervous (as was Lauren)  but with calm guidance he made it work.  I don’t think he is going to change careers; he is pretty happy you are doing it.

Lauren now has her braces off and she is thrilled with her smile – just in time for her 16th birthday too.

We are recommending you to our friends and family but not to our enemies, they can find their own orthodontist.

Lynne VanBeek, Souris, MB

We have had the pleasure in dealing with Dr. Bales and his staff for the past 3 years, having had or daughter Melissa with her braces for 2 years we are now going through this with our son Nicolas. Dr. Bales and his staff are very knowledgeable and great people to deal with. The kids feel very comfortable when going in for their appointments. We also appreciate that they travel to Portage once a month so that the adjustments can be made from our local dentist’s office.

John & Lori Penner, Portage La Prairie, MB

Peyton hasn’t stopped smiling since the braces came off and she always tells of her postive experience at your office with her friends. Thank you all for giving her the gift to smile and laugh freely. It really means a lot.

Lisa and Peyton Gale, Brandon, MB

Amy and Jessica Henrion, Redvers, SK

We have found Braces by Bales to be a very personable and professional group. They take the time to explain all procedures and make everyone feel comfortable. Their approach is very caring and informative, making our son feel very comfortable. They are very accomodating. The Brandon office is a beautiful facility and having the option of having some appointments in Portage La Prairie is very convenient for us. They have made this experience a positive one for everyone involved.

Gary, Gwen and Christopher Single, MacGregor, MB

Thank you for giving me the opportunity to share the experiences I have had with Dr. Bales’ office.

Once deciding to explore the option of straightening my teeth, I contacted Dr. Bales’ office, the orthodontist recommended to me by my dentist. Christine took my enquiring call and not only booked me an appointment for a consultation but also had information out in the mail for me the very same day. I will say that when Christine answers the phone you can actually hear the smile in her voice.

Dr. Bales’ office respects people’s time. I have never waited past my appointment time to be called in and tended to. I am in and out in a very timely manner. The follow up call from the technician a day or two after the top brackets were put on was a very nice touch.

If ever I have been concerned about a bracket or a wire, I only need to call and an appointment has been offered (for usually the same day).

I am only six months into my treatment but because of the comforting and understanding staff at Dr. Bales’ office I have never regretted deciding to proceed.

Jennifer Johnston, Brandon, MB

Member of Canadian Dental AssociationCanadian Association of OrthodontistsMember of American Association of OrthosontistsMember of Manitoba Dental AssociationMember of Toastmasters InternationalRoyal College of District of Canada